Privacy Policy
Last updated: January 10, 2026
Our Commitment to Your Privacy
At SWH South Whittier Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website or services. By using our website or contacting us for services, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated date.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a consultation, or contact us through our website. This may include your name, email address, phone number, physical address, and details about your deck project. We also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages you visit. This information helps us improve our website and understand how visitors interact with our content.
How We Use Your Information
We use the information we collect to provide you with quotes, schedule consultations, communicate about your project, and deliver our deck building services. Your contact information allows us to respond to your inquiries, send project updates, and follow up after service completion. We may also use your information to send you occasional updates about our services, special offers, or helpful tips about deck maintenance. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with service providers who help us operate our business, such as payment processors, scheduling software, or email service providers. These providers are bound by confidentiality agreements and are only allowed to use your information to perform services on our behalf. We may also disclose your information if required by law, to protect our rights, or to comply with legal proceedings.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may limit some features of our website. We may also use third-party analytics services like Google Analytics to help us understand website usage patterns.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encrypted connections, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. After a project is completed, we may retain certain information for record-keeping purposes, warranty administration, and to comply with legal obligations. If you wish to request deletion of your personal information, please contact us. We will respond to your request within a reasonable timeframe, subject to legal requirements that may require us to retain certain information.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can update your contact information by contacting us directly. If you no longer wish to receive marketing communications from us, you can opt out at any time. California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion of your information. To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by SWH South Whittier Deck Builder through our website and services.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page and update the date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: